Bianna Green Tea And Bamboo Clay Mask 200 ml

Relevant legislative provisions, especially the Banking Law and the Regulation on Debit Cards and Credit Cards, apply to purchases made by Credit Card or Debit Card. In this context, in accordance with the practice of the Banking Regulation and Supervision Agency, which is the authorized authority to determine the installment limits for purchases made with debit cards or credit cards in accordance with the Regulation on Debit Cards and Credit Cards, installments cannot be made for all debit and credit cards in the product or service groups traded on our site.

Orders placed via the website are delivered to the shipping company within 1 to 3 business days. Orders placed on Saturdays, Sundays, and official holidays are processed on the first business day.

After you receive the product you ordered, you can initiate the return process within 14 days by following the steps below:

Packaging Accessories: The product must have its original packaging and labels intact.

Protection: To prevent any damage to the product, please place it in the shipping bag, considering adverse weather conditions.

Boxing: Place the product in its original box and securely seal the box with tape. This step ensures the safe delivery of the product to us during the return process.

Creating the Return: Log in to your account and find the products you purchased in the 'My Orders' section. Create your return request and send the product back to us.

You can view the products you purchased in the past via the link.

Return Shipping: You can send your return package to us for free at the following address using Aras Kargo, with the XXXXX shipping code: IOSB Neighborhood, Mutfakçılar M4 Block No: 4 - 6 - 8 Başakşehir - Istanbul / Turkey. In cities where Aras Kargo provides service, you can also have your package picked up from your door at no cost.

You can create a service request via the link.

Return Tracking: Once your return package reaches us, the evaluation process will begin, and you will be notified when the return is processed. You can track your return process from your account.

Please note that returns are processed more smoothly and quickly when made with the original box and packaging. If you have any questions or need assistance, you can contact our customer service.